At SFG Tax & Business Solutions, our commitment to customer satisfaction is paramount. For our eBooks, due to the digital nature of the products, all sales are final. We cannot offer refunds, exchanges, or returns once a download has commenced. For our consultation services, a full refund is available if an appointment is canceled at least 24 hours before the scheduled time. Should you need to cancel within a shorter timeframe, we offer the flexibility to reschedule once. Our policies are designed to ensure clarity and satisfaction for every service and product we offer.